1. Who we are
This privacy policy explains how Tanuj Communications (“we”, “us”, “our”) handles personal information collected through our website and related services. Our registered office is at F-3 Dayanand Complex, Mansarovar, Becharaji, Gujarat 384415, India. GST: 24AAFCT7674R2ZE.
2. What we collect
We collect only the information we need to do business with you:
- Contact form submissions — when you fill out the quote / enquiry form on tanujcommunications.com/contact, we receive your name, company name, email, phone number, subject and message.
- Phone call records— if you call us using the numbers shown on the site, your phone number is visible to us via the carrier. We don't record calls.
- Server logs — like every website, our hosting provider (Vercel) automatically records IP address, user agent, referrer URL and timestamp for each request. These logs are retained for diagnostic and security purposes only.
- Admin authentication — only Tanuj Communications staff have admin accounts on this site; their email and a hashed password are stored by Supabase Auth.
We do not use marketing tracking pixels, ad networks, or third-party analytics scripts that profile visitors.
3. How we use it
- To respond to your enquiry and prepare a quote.
- To deliver the products and services you request, including AMC and on-site visits.
- To send you periodic order, warranty or service-renewal updates related to a contract you have with us.
- To keep the website running — security monitoring, abuse prevention and basic analytics from server logs.
We will never use your information for unrelated marketing without your explicit opt-in.
4. Sharing & third parties
Your data is processed and stored on the following infrastructure:
- Supabase — database and authentication. Hosted in AWS, with industry-standard encryption at rest and in transit.
- Vercel— website hosting and edge delivery. Server logs are retained per Vercel's standard retention periods.
We do not sell, rent or trade your personal information. We share it with service providers (couriers, OEMs) only to the extent needed to fulfil orders or warranty claims you have explicitly initiated.
5. Data retention
Quote / enquiry data is kept for as long as is reasonably necessary to follow up and complete the engagement, plus a further period for accounting and statutory compliance. Server logs are typically retained for up to 90 days.
6. Your rights
Under Indian law (including the Digital Personal Data Protection Act, 2023) you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Request erasure of your information, subject to our legal and accounting obligations.
- Withdraw consent for any processing that relies on consent.
- Lodge a complaint with the Data Protection Board of India if you believe your rights have been violated.
To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within 30 days.
7. Security
We use industry-standard safeguards including TLS encryption in transit, encrypted storage at rest, role-based access on the admin panel and least-privilege keys for our database. No method of transmission over the internet is 100% secure, but we work hard to protect your information.
8. Children's privacy
Our services are intended for businesses and individuals 18 years and older. We do not knowingly collect personal information from children under 18.
9. Cookies
We use a minimal set of cookies — see our separate Cookie policy for details.
10. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top of the page reflects the latest revision. Material changes will be highlighted on the contact page for at least 30 days.